Eurostars Sales Service Training Meeting Was Held Successfully

On December 15-16, 2010, our company held the annual "2010 Annual Service Training Conference". The training meeting was strongly supported by the leaders. After careful planning and organization of the refrigeration sales department, and collaboration among various departments, the training meeting was a complete success.

The training session lasted 2 days and was held at the Vienna Hotel. A total of more than 180 representatives from over 100 maintenance outlets and agents across the country were invited to participate. First of all, the company President Liu expressed welcome and thanks to the representatives, and made a summary and imagination of the service work in 2010. In addition, Mr. Liu gave a detailed introduction to the performance and appearance of our company's products based on the product atlas. He also solemnly launched our new products, and the representatives have a deeper understanding of the new and old products. At the same time, we also organized related courses such as service process specification, service etiquette, telephone communication, etc., and gave professional explanations on post-sale service skills. This time, the group discussion style was used to communicate with each other, and the classroom atmosphere was active. Delegates figured out the skills of equipment maintenance and sales in the discussion speech and enjoyed the fun of etiquette learning in laughter and laughter.

On the afternoon of December 16, with the cooperation of the production department, the delegates visited the  production workshop and gave a high evaluation of the production site and management mode, which deepened the understanding of Eurostars and strengthened the confidence in the company. At the same time, we also organized the practice operation of the exhibition hall, and the sales and development department personnel introduced and explained the various models of the exhibition hall.

On the evening of December 16th, we held a service training meeting commendation ceremony and farewell dinner, and company leaders gathered with maintenance services and sales personnel all over the country to raise wine and sing the song. Recognition and awards were given to maintenance services and sales personnel with outstanding work quality. At the dinner, representatives and employees went on stage to perform, and spent a wonderful time in applause and applause. The delegates sighed and praised the corporate culture and employee spirit of Eurostars.

In recent years, Eurostars's sales have continued to increase every year, and the maintenance and sales network has gradually expanded from provincial capital cities to large and medium-sized cities. Service efficiency and quality are gradually improved every year. After-sales service work is inseparable from the support of maintenance outlets. Holding after-sales service training will help to improve the overall strength of the maintenance outlets and strengthen exchanges between the two parties. During the training meeting, company leaders visited representatives, listened to their opinions and suggestions, and reached consensus with them in after-sales service and parts management. In addition, the company conducted a questionnaire survey on the organization of the training meeting, product quality, after-sales service management, and suggestions for next year's work, etc., and the trainees also put forward many constructive opinions, which laid the conditions for the company's work to be carried out well next year.